We offer refunds under specific conditions. Please read carefully.
1. Eligibility for Refunds
Refunds are offered if: – Item is damaged or defective – Reported within 48 hours – Product is unused and returned with original packaging and label – You provide proof with photos
2. Non-Refundable Situations
No refunds if: – Label is misplaced, tampered, or damaged – Item used or altered – Reported after 48 hours – Minor handmade variations – Sale or custom items Label is required as proof. Without it, no refunds will be processed.
3. Return Process
After approval: – Return within 7 days – Refund issued in 7–10 business days via original payment method
4. Shipping Costs
Return shipping is paid by the customer unless the item is defective. Shipping charges are non-refundable.
5. Contact
Email us at info@arteriorsbyritu.com for refund questions.
